Privacy Policy for Nash Injections by Hannah

Last Updated: October 3, 2024

At Nash Injections by Hannah, we prioritize your privacy and are committed to safeguarding your personal and health information. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, including our website, online quiz, and in-person consultations.

Introduction

This Privacy Policy applies to all personal information collected or processed by Injections by Hannah, LLC through our website, online quiz, and other platforms that link to this Privacy Policy (collectively, the "Site"). By using our Site or services, you agree to the terms outlined in this Privacy Policy. We may update this policy as necessary, and any material changes will be posted here with an updated "Last Updated" date.

Why We Collect Your Information

We collect personal information to:

  • Provide Services: This includes scheduling consultations, processing payments, and delivering the products and services you request.

  • Improve Our Business: We use your data to enhance our services, monitor site performance, and understand user behavior. We may create de-identified or aggregated data for analytics and improvement purposes.

  • Legal and Security: To comply with legal obligations, respond to court orders or subpoenas, and protect the integrity of our business and website.

  • Marketing and Communications: We may contact you with updates, promotions, and surveys. If you no longer wish to receive promotional emails, you can opt-out by following the unsubscribe link in the email.

  • Customer Support: To assist with account management, respond to inquiries, and provide customer service.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with us, and may include:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Health Information: Medical history, treatment preferences, and aesthetic concerns provided during consultations or through our online quiz.

  • Payment Information: Credit card or other payment details, collected through secure third-party payment processors.

  • Automatically Collected Data: IP address, browser type, browsing history, and interaction with our website, collected via cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To deliver treatments, book appointments, and process payments.

  • Personalization: To tailor recommendations based on your quiz responses and medical history.

  • Communication: To send updates about appointments, promotions, and service changes.

  • Business Improvement: To analyze and enhance our website, services, and marketing strategies.

  • Compliance: To fulfill legal obligations or respond to legal requests.

How Long We Keep Your Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or for as long as required by law. For example, payment records may be retained for legal accounting purposes, and health information may be retained as part of your medical record.

Newsletter Subscription and Opt-Out

By submitting your information through our online quiz or website, you consent to subscribing to our newsletter, which includes updates, promotions, and personalized recommendations. You can opt out of these communications at any time by selecting the unsubscribe link in any of our emails.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We engage third-party service providers (e.g., payment processors, analytics services) to facilitate the services you request.

  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to court orders, or protect the safety and security of our website and services.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

Social Media Engagement

We use social media platforms (such as Instagram and Facebook) to engage with customers and build awareness of our services. If you interact with us through these platforms, the platform provider may also collect information about you. Please consult the privacy policies of these platforms for more information.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve your experience on our website and gather data on how the site is used. This information helps us provide personalized content, track website performance, and target advertising.

  • Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

  • Analytics: We use services like Google Analytics to help us understand website traffic and usage patterns. You can opt-out of Google Analytics by visiting their opt-out page at: Google Analytics Opt-Out.

HIPAA Compliance

As a medspa and healthcare provider, Injections by Hannah LLC is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We treat your protected health information (PHI) with the utmost confidentiality. Any medical or health-related data you provide is securely handled and will only be disclosed in accordance with HIPAA regulations.

We follow strict procedures to ensure that your PHI is protected from unauthorized access, loss, or misuse. We will not disclose your health information to third parties without your explicit consent, unless required by law.

If you have any questions about our HIPAA compliance or how we handle your health information, please contact us directly.

Medical Disclaimer

The information provided through our online quiz, website, or other communications is for informational purposes only and does not constitute medical advice. The recommendations generated by the quiz are based on your responses and are not a substitute for a consultation with a licensed healthcare provider. To receive accurate medical advice, schedule a consultation with one of our professionals. We cannot make medical recommendations without an in-person or virtual assessment.

Security of Your Information

We take commercially reasonable measures to protect your personal and health information, including encryption and secure storage systems. However, no transmission or storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request the correction of inaccurate or incomplete information.

  • Deletion: Request that your personal information be deleted, subject to legal obligations.

  • Opt-Out: Opt-out of marketing communications by clicking the unsubscribe link in our emails.

To exercise any of these rights, please contact us at info@injectionsbyhannah.com.

International Use of the Site

If you access our services from outside the United States, please be aware that your personal information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at info@injectionsbyhannah.com, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and you will be notified of material changes. Your continued use of the Site after changes are posted signifies your agreement with the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Nash Injections by Hannah
info@injectionsbyhannah.com